Frequently Asked Questions

See more    



The ‘Hop On Hop Off’ formula which characterizes our City Sightseeing bus/boat tours, allows passengers to get on and off the bus/boat at their leisure, whenever and wherever they want, at any stop along the route, as long as the ticket is valid

You can hop on at any of the scheduled stops along the bus/boat route.

You can find the operating times on the product page and in the app.

Yes, we will provide you with earphones which you can plug into the GPS audio guide and choose between 18 different languages. The audio is available in Dutch, English, German, French, Spanish, Italian, Portuguese, Catalan, Turkish, Polish, Russian, Thai, Indonesian, Korean, Japanese, Chinese, Arabic, and Hebrew.i.

Buses are not allowed to have open rooftops because of all the tram lines around the city. Boats may open their rooftops if the weather allows it.

Yes indeed. The lines of our sightseeing tours are all different but complementary, they will give you a complete view of Amsterdam. Some points of interest may not be directly at the stop, but walking distance.

Yes, Wi-Fi is available on all our buses and boats


You can buy the tickets right here on our website and in the City Sightseeing Amsterdam shop.

You can see the available tickets on our Tickets page.

Tickets are valid for 24 hours or 48 hours, depending on the ticket you bought. That means, if you use your ticket today at 15.00 it will be valid until the same time tomorrow, at 15.00. Please keep in mind, that our buses/boats are not running during the night.

You may redeem your online tickets at any of our stops inside the bus/boat

Yes, this is no problem. We will print out a paper ticket for you.

No, it doesn’t. However, we do offer discounted tickets for attractions like Amsterdam Icebar, Heineken Experience, Madame Tussauds etc, and museums like Rijksmuseum and Van Gogh Museum. See our Museums & Attractions page for available tickets.


The stops and routes change every season, check the map for the current situation.

Yes, all the routes are a bit different and they offer different sights and stops

Look out for the City Sightseeing name placed on all our red buses/boats -We will provide you with a map including all the stops -We also encourage all our passengers to download our free app, available for all smartphones *Due to regulations of the City Council we are not allowed to put up signs at the bus/boat stop

The frequency differs per season and product. The most up to date information can be found in the app.

Up to date departure times -Exact location of stops -Real time view of both, buses and boats (only when online) -Information on museums, attractions and other points of interest -Free GPS-guided walking tours in English, Spanish and German

Yes, it is the same everyday Mon-Sun. *Routes may vary because of road constructions, delays and events.

No, a 24-hrs ticket is valid for an entire day and a 48-hrs ticket for two consecutive days – until the last departure. This means you can hop on and hop off as many times as you'd like at no additional cost.

Bus Line: approx. 70 minutes, Boat Line: approx. 120 minutes

You may switch routes as long as you have a Bus + Boat ticket. Please check the map with the designated stops.


There will not be another bus/boat at the same departure time. Our buses/boats run frequently, so on busy days, if they are full, you may have to wait for the next one.

Our seating is available on a first-come first-serve basis. We do increase our departures during peak season to accommodate increased interest, but unfortunately seating cannot be guaranteed for any specific departure or pick up location.

Most buses have an easy access for disabled people and/or passengers with reduced mobility, however access can be more difficult when the bus is crowded. Our boats are accessible to disabled people when they can walk the two steps in and out of the boat.

Preferably, it is best to leave them behind. But if you want to bring them, they are allowed on the bus only and with the exception that they need to be folded.

No, unless it's a guide dog. Many of the stops where you'll be hopping off don't allow any animals, but will make provision for a guide dog.

Please contact us through:

In case you have another question?
Please contact us via telephone or email address.

  • See all the best highlights in Amsterdam
  • Ticket valid for 24/48 h.
  • GPS Audio Guide in 18 languages
  • Panoramic roof for the best view
  • Free Mobile app available
  • Free City map included
  • Discount tickets for museums and attractions available


City Sightseeing Amsterdam will save you time and money during your stay in Amsterdam. Choose between a 24- or a 48 hour ticket and see all the best highlights in Amsterdam. You can hop on and off the buses and boats at every stop. The GPS audio guide on board is available in 18 languages and free Wi-Fi is included on all buses and boats. Download the free app and get a live view of what the routes of the buses and boats are, so you can reduce waiting times to a minimum. Get your tickets now and enjoy your holidays in Amsterdam to the fullest!


  • csa-official.png
  • csa-locally-operated.png
  • csa-freewifi.png
  • csa-worldwide-nr1.png