Please contact us through: hello@citysightseeingamsterdam.nl
FAQ
Do you have any questions about City Sightseeing Amsterdam? Find the answers to the most asked questions about City Sightseeing below. Couldn’t find the answer to your question? Please don’t hesitate to contact us.
General
Yes, WiFi is available on all our buses and boats
Yes indeed. The lines of our sightseeing tours are all different but complementary, they will give you a complete view of Amsterdam. Some points of interest may not be directly at the stop, but walking distance.
Buses are not allowed to have open rooftops because of all the tram lines around the city. Boats may open their rooftops if the weather allows it.
Yes, we will provide you with earphones which you can plug into the GPS audio guide and choose between 18 different languages. The audio is available in Dutch, English, German, French, Spanish, Italian, Portuguese, Catalan, Turkish, Polish, Russian, Thai, Indonesian, Korean, Japanese, Chinese, Arabic, and Hebrew.
You can find the operating times on the product page and in the app.
You can hop on at any of the scheduled stops along the bus/boat route.
The ‘Hop On Hop Off’ formula which characterizes our City Sightseeing bus/boat tours, allows passengers to get on and off the bus/boat at their leisure, whenever and wherever they want, at any stop along the route, as long as the ticket is valid
Tickets
No, for the bus and boat we only sell hop-on hop-off tickets.
Only for Gassan Diamonds. However, we do offer discounted tickets for attractions like the Amsterdam Icebar, Ripley's Believe It or Not! Amsterdam, BODY WORLDS Amsterdam etc, and museums like the Jewish Cultural Quarter and Moco Museum. See our Attractions page for available tickets.
Yes, this is no problem. We will print out a paper ticket for you.
You may redeem your online tickets at any of our stops inside the bus/boat
Tickets are valid for 24 hours or 48 hours, depending on the ticket you bought. That means, if you use your ticket today at 15.00 it will be valid until the same time tomorrow, at 15.00. Please keep in mind, that our buses/boats are not running during the night.
You can see the available tickets on our Tickets page.
You can buy the tickets right here on our website and in the City Sightseeing Amsterdam shop.
Route
Sadly, the city no longer allows sightseeing buses to drive and stop in the city centre. This is why the bus drives around the periphery of the city centre.
You may switch routes as long as you have a Bus + Boat ticket. Please check the map or app for the designated stops.
Bus route: 60-70 minute
Boat route: 2 hoursNo, a 24-hrs ticket is valid for an entire day and a 48-hrs ticket for two consecutive days – until the last departure. This means you can hop on and hop off as many times as you'd like at no additional cost.
Yes, it is the same everyday Mon-Sun. However, routes may vary because of road constructions, delays and events.
- Up to date departure times
- Exact location of stops
- Real time view of both, buses and boats (only when online)
- Information on museums, attractions and other points of interest
- Free GPS-guided walking tours in English, Spanish and German
The frequency differs per season and product. The most up to date information can be found in the app.
Look out for the City Sightseeing name placed on all our red buses/boats. We will provide you with a map including all the stops when you hop on board, and you can also download our free app, available for all smartphones which is the most up to date information about stop locations and the route. Due to regulations of the City Council we are not allowed to put up signs at the bus/boat stop.
Yes, all the routes are a bit different and they offer different sights and stops. Though sometimes to stops for bus and boat are near each other so you can easily switch between the two if your ticket allows.
The stops and routes change every season, and sometimes for roadworks, check the map for the current situation.
Accessibility
No, unless it's a guide dog. Many of the stops where you'll be hopping off don't allow any animals, but will make provisions for a guide dog.
Preferably, it is best to leave them behind. But if you want to bring them, they are allowed on the bus only and with the exception that they need to be folded.
Most buses have an easy access for disabled people and/or passengers with reduced mobility, however access can be more difficult when the bus is crowded. Our boats are accessible to disabled people when they can walk the two steps in and out of the boat.
Our seating is available on a first-come first-serve basis. We do increase our departures during peak season to accommodate increased interest, but unfortunately seating cannot be guaranteed for any specific departure or pick up location.
There will not be another bus/boat at the same departure time. Our buses/boats run frequently, so on busy days, if they are full, you may have to wait for the next one.
Free city map
Free WiFi on the buses and boats
GPS audio guide in 18 languages
Free City Sightseeing Amsterdam app
Ticket valid for 24/48 hours
Free ticket to Gassan Diamonds
Why use City Sightseeing Amsterdam?
City Sightseeing Amsterdam will save you time and money during your stay in Amsterdam. Choose between a 24- or a 48 hour ticket and see all the best highlights in Amsterdam. You can hop on and off at every stop. The GPS audio guide on board is available in 18 languages and free Wi-Fi is included on all buses and boats. Download the free app and get a live view of what the routes of the buses are, so you can reduce waiting times to a minimum. Get your tickets now and enjoy your holidays in Amsterdam to the fullest!
